Career at Novus Loyalty

About Novus Loyalty

Novus Loyalty is a leading API-first loyalty and customer engagement platform that enables businesses to enhance customer retention, increase engagement, and drive sustainable growth through intelligent and customizable loyalty solutions. With a strong foundation in India and an ambitious global vision, Novus is expanding its presence across the Middle East, and we're looking for dynamic, results-driven professionals to help build our UAE and GCC business.

About the Role

We're seeking an experienced Business Development Manager to spearhead business growth across the UAE and GCC region. You'll be responsible for identifying new business opportunities, developing strategic partnerships, managing enterprise sales, and expanding Novus Loyalty's presence in the regional market.

Key Responsibilities

• Identify and develop new business opportunities across Channel Partners, Retail, and BFSI sectors
• Drive end-to-end sales cycle including lead generation, client meetings, solution pitching, negotiation, and closure
• Build and manage strong relationships with channel partners, distributors, and enterprise clients
• Develop strategic alliances to expand market reach and generate consistent business pipelines
• Understand client requirements and propose customized loyalty and engagement solutions
• Own the end-to-end RFP/RFI/RFQ process, including requirement analysis, solution coordination, proposal development, commercial submissions, and timely response to enterprise procurement opportunities
• Collaborate with product and marketing teams to align offerings with industry needs
• Manage key accounts and ensure high client satisfaction and retention
• Track market trends, competitor activities, and customer insights to identify growth opportunities
• Achieve revenue targets and contribute to overall business growth strategy
• Maintain accurate sales pipeline and reports using CRM tools

Preferred Industry Experience

• Loyalty & Rewards Programs
• SaaS
• FinTech
• Payments & Banking
• CRM / MarTech
• Gift Cards & Stored Value Solutions
• Customer Engagement Platforms
• Digital Commerce

Required Skills

• Bachelor's degree in Business Administration, Marketing, or a related discipline
• 5+ years of experience in B2B enterprise sales or business development, preferably within the UAE/GCC market
• Proven track record of achieving sales targets and closing enterprise deals
• Strong consultative selling, negotiation, presentation, and relationship management skills
• Excellent verbal and written communication skills
• Experience working with CRM platforms and managing enterprise sales pipelines
• Existing network within the UAE/GCC enterprise ecosystem will be an added advantage
• Willingness to travel across the UAE and GCC as required

About Novus Loyalty

Novus Loyalty is a leading API-first loyalty and customer engagement platform that enables businesses to enhance customer retention, increase engagement, and drive sustainable growth through intelligent and customizable loyalty solutions. As we grow across the UAE and GCC markets, we're looking for enthusiastic, driven professionals eager to build meaningful client relationships and grow their careers in the loyalty and technology space.

About the Role

We're looking for a proactive Business Development Executive to support business growth across the UAE and GCC region. You'll be responsible for identifying prospective clients, generating qualified leads, supporting the enterprise sales process, and building relationships with potential customers to help expand Novus Loyalty's regional presence.

Key Responsibilities

• Identify and generate new business opportunities through market research, networking, cold calling, email outreach, and social selling
• Prospect and qualify potential clients across target industries in the UAE and GCC markets
• Schedule meetings and product demonstrations for the Business Development and Sales teams
• Assist in preparing business proposals, presentations, commercial offers, and RFP/RFI responses
• Support the end-to-end sales cycle, from lead generation to deal closure
• Build and maintain strong relationships with prospective clients and business partners
• Maintain accurate customer records, sales activities, and opportunity pipelines using CRM tools
• Coordinate with internal teams to ensure timely follow-ups and successful execution of client requirements
• Represent Novus Loyalty at industry events, exhibitions, networking forums, and client meetings to promote the company's solutions
• Stay updated on industry trends, competitor activities, and emerging opportunities within the loyalty, payments, and customer engagement ecosystem

Preferred Industry Experience

• Loyalty & Rewards Programs
• SaaS
• FinTech
• Payments
• CRM / MarTech
• Customer Engagement Solutions
• Digital Commerce

Required Skills

• Bachelor's degree in Business Administration, Marketing, or a related field
• 1-4 years of experience in B2B sales, business development, lead generation, or client acquisition
• Strong communication, presentation, and interpersonal skills
• Confidence in prospecting, networking, and building client relationships
• Basic understanding of enterprise sales and consultative selling
• Experience using CRM tools is preferred
• Self-motivated, target-oriented, and eager to learn in a fast-paced environment
• Prior experience in Technology, SaaS, FinTech, Loyalty, or related industries will be an added advantage
• Willingness to travel within the UAE and GCC as required

About Novus Loyalty

Novus Loyalty is a future-ready, API-first loyalty platform designed to help businesses drive customer retention, engagement, and growth. We empower brands with customizable and intelligent loyalty solutions across industries, blending technology with creativity to build long-lasting customer relationships.

About the Role

We're seeking a highly motivated and result-driven Business Development professional with 4+ years of experience in IT, Fintech, Loyalty Programs, or SaaS industries. You'll drive business growth by acquiring and managing corporate clients for employee rewards, customer loyalty, engagement, and retention solutions.

Key Responsibilities

• Identify and develop new business opportunities for corporate loyalty, rewards, and engagement programs across industries
• Drive the complete sales cycle including lead generation, prospecting, client meetings, presentations, proposal creation, negotiation, and closure
• Build and maintain strong relationships with corporate clients, HR leaders, marketing teams, and decision-makers
• Understand client business objectives and recommend customized loyalty, rewards, employee engagement, or customer retention solutions
• Develop strategic partnerships and alliances to expand market reach and generate sustainable business pipelines
• Collaborate with Product, Marketing, and Operations teams to align solutions with client requirements and market demands
• Manage key corporate accounts and ensure high levels of client satisfaction, retention, and upselling opportunities
• Conduct market research and competitor analysis to identify emerging trends and growth opportunities in the loyalty and engagement space
• Achieve monthly, quarterly, and annual sales targets while contributing to the company's overall revenue growth strategy
• Maintain accurate sales forecasts, pipeline updates, and client interactions through CRM tools
• Represent the organization at corporate networking events, conferences, and industry forums to strengthen business visibility

Required Skills

• Experience working with employee rewards & recognition platforms, customer loyalty programs, or engagement solutions
• Existing corporate network across HR, Marketing, or Customer Experience functions will be an added advantage
• Excellent communication, presentation, and negotiation skills
• Strong networking and relationship-building capabilities
• Ability to understand complex solutions and translate them into business value for clients
• Experience in managing long sales cycles and enterprise deals
• Self-driven with a results-oriented mindset
• Proficiency in CRM tools and MS Office

About Novus Loyalty

Novus Loyalty is a future-ready, API-first loyalty platform designed to help businesses drive customer retention, engagement, and growth. We empower brands with customizable and intelligent loyalty solutions across industries, blending technology with creativity to build long-lasting customer relationships.

About the Role

We're looking for a driven and client-focused Business Development professional with experience in loyalty solutions across Channel Partners, Retail, and BFSI segments. You'll be responsible for driving revenue growth, building strategic partnerships, and expanding our footprint across key industry verticals.

Key Responsibilities

• Identify, generate, and develop new business opportunities across Channel Partners, Retail, BFSI, and Enterprise segments
• Manage the complete sales lifecycle including lead generation, prospecting, client meetings, solution demonstrations, proposal creation, negotiation, and deal closure
• Build and maintain strong relationships with clients, channel partners, distributors, and key stakeholders to drive long-term business growth
• Develop strategic partnerships and alliances to expand market presence and generate consistent sales pipelines
• Understand client business challenges and recommend customized loyalty, engagement, fintech, or SaaS-based solutions
• Collaborate closely with internal teams including Product, Marketing, and Operations to align offerings with client requirements
• Manage key accounts and ensure high levels of customer satisfaction, retention, and account growth
• Conduct market research, competitor analysis, and industry trend tracking to identify new business opportunities
• Prepare sales forecasts, pipeline reports, and business updates using CRM tools
• Achieve monthly, quarterly, and annual revenue targets while contributing to overall organizational growth strategy
• Represent the company at industry events, networking forums, and client meetings to enhance brand visibility and business opportunities

Required Skills

• Strong experience in B2B sales, preferably in loyalty, fintech, SaaS, or customer engagement platforms
• Proven track record of working with Channel Partners, Retail, and BFSI clients
• Excellent communication, presentation, and negotiation skills
• Strong networking and relationship-building capabilities
• Ability to understand complex solutions and translate them into business value for clients
• Experience in managing long sales cycles and enterprise deals
• Self-driven with a results-oriented mindset
• Proficiency in CRM tools and MS Office

About Novus Loyalty

Novus is a forward-thinking technology solutions provider specializing in cutting-edge digital transformation services. We help businesses enhance their operations with innovative software solutions, AI-driven analytics, and customer-centric platforms.

About the Role

We're looking for a motivated Business Development Associate - Sales to join our team. You'll be responsible for identifying potential clients, generating leads, and driving sales for our technology solutions. This role calls for strong communication skills, a proactive mindset, and a passion for sales.

Key Responsibilities

• Identify and generate leads through various channels (cold calling, networking, online research, etc.)
• Take a target-based approach to lead qualification and conversion
• Engage with prospective clients to understand their needs and present suitable solutions
• Build and maintain strong client relationships to drive repeat business
• Conduct product demonstrations and explain the value proposition of Novus's offerings
• Meet and exceed sales targets and contribute to business growth
• Stay updated on industry trends and competitor activities
• Collaborate with the marketing and product teams to enhance sales strategies
• Maintain accurate records of sales activities and customer interactions in the CRM

Qualifications & Skills

• Bachelor's degree, MBA (Marketing), or a related field
• 0-3 years of experience in sales, business development, or a related role
• Strong communication and interpersonal skills
• Ability to persuade and negotiate effectively
• Self-motivated, target-driven, and eager to learn
• Knowledge of the technology industry or SaaS products is a plus
• Proficiency in CRM tools (e.g. ZOHO), MS Office Suite, Lusha, and LinkedIn Sales Navigator