Engaging Customers, the Fun Way!
Businesses aim to improve customer experience; we like to keep it
exciting and innovative with the different options to connect and build loyalty.
Gaming
Getting customers, the most entertaining way to connect with a brand! Engaging through gamification is an excellent strategy, letting you stay a step ahead! Our predesigned set of games like spin the wheel, MCQ’s etc. to allow customers to not just connect but hitch with a brand.
User Engagement
Achievement
Motivation
Learning
Challenge
Reward
Gamification provides a feeling of fulfilment and accomplishment with a reward at the end of each challenge. Customers’ repetitive actions not only create new habits but are also profitable to your brand.
Specific actions of customers can be analysed to find out how they would like to or prefer to engage with your brand. This could provide your business with valuable customer insights for the future, and help in implementing business strategies.
A relationship can be formed with customers that go far beyond mere transactions. They can be encouraged to share their retail experiences on social media, create their own content and take gamified quizzes.
Providing a gamified experience to customers creates lifelong moments and memories for them. Encouraging them to take up challenges and getting rewarded at the end of it could create unique retail experiences and encourage higher loyalty towards your brand
Contents and Badges
Amongst the leading strategies to engage customers, setting up challenges and providing the users with badges level up a brand’s loyalty strategy. We offer multiple options to foster customer engagement.
- Drive customer behavior with the set of challenges and rewards
- Entice customers to build a strong relationship with the brand through recurring purchases
- Trigger customer interest by rewarding them with badges
Community Building
Like-minded people can have an electric zeal to connect, share and multiply experiences. We create a community around
the brand through in-app activities/ accounts getting all engaged on a single platform.
Recognize the loyal customers through loyalty leaderboards
Introducing VIP clubs/ program tiers for highest purchasers, long term associated customers and much more
Create family accounts to help customers have mutual benefits within the family or their circle
Loyalty Blogs
Gamification Loyalty Program, Boost customer engagement in a fun way !!
Posted on February 09, 2022 by Robert
How To Improve Customer Loyalty Using Gamification In Ecommerce?
Posted on May 18th, 2022 by Robert
Engaging Customers with Social Media -- Understanding the concept
Posted on April 19th, 2022 by Robert
Frequently Asked Questions
- Can Novus Loyalty's gamification-based loyalty programs benefit businesses across various industries?
- Every gamification-based loyalty program designed by Novus is meant to engage customers and employees in a new way by adding game-like elements into loyalty initiatives. This can help benefit businesses in different industries by boosting customer retention and engagement, along with the improvement of specific KPIs for increased sales, productivity, or customer satisfaction.
- Can I enhance KPIs in the retail industry, such as sales revenue and customer loyalty using Novus Loyalty's gamification program?
- Our programs help encourage customers to make more purchases and return to your store. With engaging challenges, rewards, and competitions, our program can motivate customers to interact with your brand, leading to increased sales and higher retention rates.
- How will Novus Loyalty's gamification program contribute to improving KPIs like occupancy rates and guest satisfaction in the hospitality industry?
- Keeping focus on delivering enhanced guest experiences, our loyalty programs offer rewards for bookings, check-ins, reviews, and other interactions. This leads to increased occupancy rates and improved guest satisfaction, as guests have fun with interactive and rewarding interactions with your hotel or resort.
- Will Novus Loyalty's gamification program help my business achieve KPIs like user engagement and feature adoption?
- Yes, our loyalty programs can drive user engagement by incorporating challenges, badges, or leaderboards within your software or app, thereby encouraging users to explore more features and adapt your product leading to improved KPIs and user loyalty.
- Will Novus support KPIs like employee productivity and job satisfaction in the workplace?
- Keeping the focus on employee training, motivation, and recognition, we build gamification loyalty programs that implement challenges, leaderboards, and rewards to boost employee productivity, job satisfaction, and retention, leading to improved workplace KPIs.
- Let us know how Novus Loyalty's gamification program can help different industries achieve specific KPIs?
- Novus has numerous successful examples across various industries. With Novus Loyalty's gamification program, retailers have witnessed an increase in sales, hotels have improved guest satisfaction, tech companies have boosted user engagement, and workplaces have enhanced employee productivity and job satisfaction.
- Will Novus help to customize the gamification program based on my specific industry and KPI goals?
- Yes, Novus Loyalty's gamification program offers a wide range of customization options, that allow you to tailor challenges, rewards, and engagement tactics to match your industry and KPI objectives. Whether it's retail, hospitality, tech, or any other industry, you can build a program that resonates with your audience and goals.
- How does Novus Loyalty's gamification program offer types of rewards and incentives that can impact KPIs?
- Rewards in Novus Loyalty's gamification program can include discounts, special offers, points, badges, or tangible items. The choice of rewards depends on your specific KPIs. For instance, discounts can boost sales, while badges can enhance user engagement.
- Will Novus help in improving the performance of the gamification program and its impact on my KPIs?
- Novus Loyalty offers advanced analytics and reporting tools to help you measure success & track KPIs before and after program implementation, and analyze customer or employee behavior, engagement rates, and other relevant metrics to assess the program's impact and make data-driven updates.
- How can I get started with building Novus Loyalty's gamification program customized to my industry and KPIs?
- Connect with our Novus Loyalty team of experts who specialize in gamification solutions & share your requirements to help assist you in designing and implementing the right program of your choice, ensuring a successful launch and long-term success.
